FAQs
Most orders are shipped within 48 hours of confirmation, if there is an exception we will let you know via email.
If your order contains a Pre-Order Item, it will ship as soon as the order can be completed with the pre-order item.
Please email cs@ltcreed.com for any issues or questions. We typically respond within 24 hours.
No worries, just send us an email with your order number & the reason you are returning the item. We will issue you an RMA# and the item will need shipped to:
583 N CLOVERDALE RD
LOADING DOCK #7
BOISE, ID 83713 US
Upon receipt/inspection of the item we will issue you a refund including original shipping back to the original payment method. You are responsible for paying return shipping. Returns must be made within 30 days of purchase and be in new condition.
Have an issue after 30 days with the product? See below for our Life Time Guarantee.
All First Responders, Active Duty/Veterans, and Law Enforcement are able to receive our 10% Off Service Discount. Please email your credentials to cs@ltcreed.com to receive the code. (ID or send from official email)
Simple, all of the gear and kits manufactured by us "Live The Creed/Wild Hedgehog LLC" are guaranteed for life. Just call or email and tell us what the problem is. We will get the replacement parts in the mail right away!
If the item is manufactured by a third party it is subject to their warranty, exceptions made at our discretion.
Our Learning Center is a great place to start, and so is the Medical Kit Quick Reference Guide
You should also seek out a First Aid/CPR Course in your area and get certified. Then take a bleeding control course. Also sign up to our email list for monthly Tips & Tricks.
- Using a tourniquet will not cause you to loose the limb, this is an old myth originating out of World War I Field hospitals. The US Army has since done tons of research during the Iraq/Afghanistan wars to dispel this.
-Wondering why there is a tampon in some of our comprehensive kits? It's in there for the females, and is not to be used to treat a gunshot wound!
All Medical Kits and medical supplies on our website are eligible for reimbursement. If your HSA or FSA credit card doesn't work it is because we are not on their "vendor" list. You can however use your own credit card and submit your receipt for reimbursement.
If you wanted to add chest seals to your EDC Kit we have a quick video on the best way to do that.
Please note folding chest seals will not damage them.
We are always looking for like minded people to represent our brand. If you think you have what it takes then send us an email with your socials. Please email chrisb@ltcreed.com
